Payment Services

Mercedes pay enables the payment processing for Mercedes me connect services. Customers can purchase these services in the Mercedes me store, in the Mercedes me app or via the MBUX multimedia system in their car. Services range from connectivity apps to software upgrades such as advanced navigation services, hardware upgrades or other useful applications such as key deactivation. All of these can be unlocked on-demand, directly from the car.

We end the hunt for parking meters, change, or the right smartphone app: Mercedes pay makes paying for parking much more convenient. Using the MBUX system in the car or the Mercedes me app, customers can start and terminate the on-street parking process and conveniently pay for it. Once parking is terminated, the MBUX displays the actual parking fee to the driver. In the background, Mercedes pay enables the processing of the parking fee. With this easy and effortless payment experience, we make Mercedes-Benz customers’ lives more convenient. For off-street parking in car parks, users can easily pay for their park tickets directly via the MBUX display in the car. To do this, they select their check-in and check-out times for the car park. The total costs are displayed and the user can confirm the booking. The driver then receives a QR code which he scans at the barrier when he arrives at the car park to gain entry if there is no automatic number plate recognition.

Only in Germany there are hundreds of charge point operators. They all have different access cards or their own charging apps and, of course, different tariffs and prices for the kilowatt hour of electricity. Mercedes-Benz is making it easier for customers to access charging points and has brought together over 1,200 charge point operators in its Mercedes me Charge network. Mercedes me Charge offers access to one of the largest public charging networks with more than 1.6 million charging points worldwide, and more than 500,000 in Europe. The charging stations in this network are located in cities, at shopping centres, hotels or along motorways. The Mercedes me app and the MBUX multimedia system show the exact position, current availability and price of the selected charging station in advance. Mercedes me Charge customers benefit from the charging contract stored in the system. With maximum cost transparency, Mercedes-Benz offers its customers the option of charging at a fixed price. At the charging station, authentication takes place via the Mercedes me Charge card, the Mercedes me app or directly via MBUX in the vehicle as well as via Plug & Charge. Every charging process is automatically debited - even abroad. All charging processes are automatically billed on a monthly basis.

With Mercedes me Fuel & Pay waiting in line at the gas station’s cash register is also no longer necessary: When a driver reaches a connected service station and switches off the engine, the Mercedes me Fuel & Pay service will start automatically on the MBUX infotainment system. Once started, the driver can simply select the appropriate gas pump. Even before refueling, the system will calculate the maximum total amount based on the current fuel price and the amount of fuel when the tank is full. By scanning a QR code on the MBUX display, the driver authorises payment via smartphone. The fuel charge is then debited from the customer's payment card, which has been stored in their Mercedes me profile. In Germany, this process is even more convenient and seamless thanks to the integration of the native in-car payment Mercedes pay+. Instead of releasing and thereby completing the payment via a mobile device, the driver is now seamlessly authenticated via fingerprint. After refueling, the driver will see the amount of fuel refueled and the invoice amount on the MBUX display. Payment will be made automatically and the driver will be able to leave the gas station without having to walk to the checkout area. The invoice is then sent to the customer by e-mail.