In a fully electric future, charging becomes part of the driving experience. The same standards, quality, and premium experience we demand from our vehicles also apply to charging. Therefore, we aim to make charging as simple and comfortable as possible for our customers.
Our goal at Mercedes-Benz is to provide our customers with a seamless end-to-end charging experience. Starting with the vehicle itself and encompassing all the possibilities offered by our extensive range of charging services.
By establishing our global Mercedes-Benz Charging Network, we are massively expanding the availability of fast-charging points and setting new standards for fast and comfortable electric vehicle charging. We plan to install around 10,000 charging points in North America, Europe, China, and other key markets by the end of the decade. The Mercedes-Benz fast-charging parks are open to all vehicle brands, and Mercedes-Benz customers enjoy special benefits, such as the reservation* function for a charging point through the MB.CHARGE Public**. This allows drivers to avoid waiting times and ensures they have a reserved charging spot.
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With MB.CHARGE Public, Mercedes-Benz offers its customers a charging service that is connected with the vehicle's operating system. By combining an intelligent navigation with the integrated charging service, Mercedes-Benz demonstrates the technological intelligence of its vehicles. The digital charging functions are seamlessly integrated into the MBUX multimedia system and the Mercedes-Benz app and can be operated via the same user interface. Through MB.CHARGE Public, drivers have access to one of the largest public charging networks, which includes more than 2.3 million charging points from over 1,600 charging point operators worldwide.
The MBUX navigation displays the exact location and current availability of charging points, for example, in the vicinity or at the destination. Navigation with Electric Intelligence plans the fastest and most comfortable route, including charging stops, based on numerous factors.
In addition to electrifying our vehicles, the charging experience of our customers plays a crucial role. To continue growing and expanding our network, we are looking for new partners and suitable locations.
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In addition to our activities in the public charging sector, we are also advancing the areas of home and business charging. With our Mercedes-Benz Wallbox, we enable our customers to charge where it is most convenient: at home. The Mercedes-Benz Wallbox charges electric vehicles and plug-in hybrids quickly, intelligently, and comfortably. In certain markets, customers can also finance their Wallbox through the respective Mercedes-Benz Mobility regional subsidiaries.
On the way to a fully electric future, bidirectional charging (V2X) is considered key for Mercedes-Benz. In combination with smart charging solutions for private households, customers can reduce their CO2 consumption as well as their costs or increase their own independence.
With bidirectional charging, electricity flows in two directions. The e-vehicle draws power from the energy grid and is charged but can feed the power into the grid (vehicle-to-grid, V2G) or the home (vehicle-to-home, V2H) as needed.
Vehicle fleets are also playing a key role in shaping the all-electric future. For our business customers, we are therefore working on several elements of our charging solution offering, including, for example, dedicated consulting support, installation of the charging infrastructure, and corresponding financial services.
* Currently, the reservation function is available at selected Mercedes-Benz charging stations in Germany and the US. Further rollouts are planned for 2025, with the long-term goal of establishing around 10,000 charging points by the end of the decade. Mercedes-Benz initially offers the reservation option free of charge. Please note that Mercedes-Benz reserves the right to make the reservation chargeable in the future.
** To use the Digital Extras, you must create a Mercedes me ID and agree to the Terms of Use for Digital Extras and the Mercedes me ID Service Terms in their applicable versions. In addition, the respective vehicle must be linked to the user account. After the limited term expires, the Digital Extras can be extended for a fee, provided they are still offered for the corresponding vehicle. To use the Digital Extra MB.CHARGE Public, a separate customer-specific charging contract with a selected third-party provider is required.
